Cretaprint’s
identity has always stood out for offering a quality service, based on a close and
transparent relationship through its professional team.
Cretaprint
places its customers at the centre of the company, they are the real driving
force behind all Cretaprint’s activities. To know and understand its customers,
in order to satisfy their requirements, is our priority”
In order to
achieve this excellence in service, Cretaprint has created a new department,
Technical Customer Care, which will substitute the Call Centre tha has been
operating up until now.
The
priority objectives of this department are to offer technical assistance by
qualified personnel. Install, control and update machine software and customer
training regarding subjects such as colour administration, print heads, and
machine interface or connection diagrams, among others.
In short,
it is about responding in the best possible way to the needs and expectations
of Cretaprint’s customers, that innovates once again, not just in its products
but also in its own customer management, in the search for service excellence
that clearly differentiates it from the rest of its competitors.
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