December 20, 2011

QUALICER CONGRESS 2012: COME TO QUALICER WORLD – REGISTRATION OPEN

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QUALICER Congress 2012, which will take place on the 13th and 14th February in Castellón, opens its registration period and invites you to participate in one of the main forums on Knowledge and innovation of the global ceramic sector. 

Among the new invited speakers in the congress programme, highlights Prof. Martin Bechthold, architect and professor of Harvard University's Graduate School of Design (GSD). He will deliver a lecture entitled "Customizing Ceramics: Digital Craft". 

Another of the confirmations for Qualicer meeting is Spanish architect and researcher at the D-ARCH of the Swiss Federal Institute of Technology Zurich (ETHZ) Juanjo Castellón. This prestigious architect, with wide experience in many international studios, will deliver the conference "Cellular ceramics: Parametric, Performative, & Free-form", which will focus on the research into new systems of manufacturing complex surfaces in ceramics. 

Finally, from the congress secretary they confirm the participation of Spanish architect Felipe Pich-Aguilera. He is director of the architecture studio Equip Arquitectura Pich-Aguilera and Founding Member of the International University of Catalonia's School of Architecture (ESARQ-UIC). Since 1996 he has delivered courses and lectures in seminars and workshops, and master courses about sustainability in building processes and respect for the natural environment. He will present the lecture "Architecture, an instrument for a new paradigm". 

Download leaflet: here

More info and registration: www.qualicer.org

December 01, 2011

CRETAPRINT ADVANCES TOWARDS EXCELLENCE THROUGH A NEW DEPARTMENT: TECHNICAL CUSTOMER CARE

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Cretaprint’s identity has always stood out for offering a quality service, based on a close and transparent relationship through its professional team.

Cretaprint places its customers at the centre of the company, they are the real driving force behind all Cretaprint’s activities. To know and understand its customers, in order to satisfy their requirements, is our priority”

In order to achieve this excellence in service, Cretaprint has created a new department, Technical Customer Care, which will substitute the Call Centre tha has been operating up until now.

The priority objectives of this department are to offer technical assistance by qualified personnel. Install, control and update machine software and customer training regarding subjects such as colour administration, print heads, and machine interface or connection diagrams, among others.

In short, it is about responding in the best possible way to the needs and expectations of Cretaprint’s customers, that innovates once again, not just in its products but also in its own customer management, in the search for service excellence that clearly differentiates it from the rest of its competitors.

More info: www.cretaprint.com

Direct link Globbarea: www.globbarea.com